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Cancellations and Order Changes

Order cancellations and changes at Closure London.

Can I add an item to my order after I have placed my order?

Learn when and how you can make changes to a recent order.

Why have you cancelled my order?

We understand that having an order cancelled can be frustrating. There are a few reasons why your order might have been cancelled, such as issues with payment processing, items being out of stock, or problems with the delivery address. To get specifi

What is your cancellation policy?

You have a 15-minute window from the time your order is placed to make any changes, including cancelling it. You can access the order editing page through your order confirmation email and cancel the order from there. After the 15-minute window, your