What is your return policy?Updated 2 months ago
We want you to love your Closure London purchase. You can return most items within 28 days of receiving your order for a refund or exchange. To be eligible, items must be unused, in their original condition with all tags attached, and in their original packaging suitable for resale. Please ensure items are free from odors, stains, and pet hair. For hygiene reasons, socks and underwear are non-refundable.
To initiate a return and generate a prepaid shipping label, please visit our Returns Portal. After paying for your returns label, you can either print it or take the provided QR code to your chosen returns drop-off point. Items not returned in their original condition may be refused. We recommend sending returns in a sealed package with your completed returns form included. Our returhttps://returnsportal.co/r/closurelondon?s=1&lang=">https://returnsportal.co/r/closurelondon?s=1&lang=ns team reserves the right to refuse returns that do not meet these criteria.